Insurance case on property insurance

Insurance case on property insurance

What to do in case of an accident? 

  • 1.

    In the event of an insured event, immediately call 012 940.

    The service is available 24/7.

  • 2.

    Report the incident to the competent state authority, which must be notified immediately.


To settle an insured event, you must provide the following documents:


- Written statement of the Insured about the insured event

- The original insurance contract (certificate)

- Documents confirming ownership of the insured property (extract and technical passport)

- Certificate of the authorized state body


Additional documentation may be required depending on the type of event and the nature of the event.


If you have any questions, you can contact +99 455 254 80 10 by WhatsApp number or email


Incident information form